Question 1

How long does the appraised value last?

Accepted Answer

Appraised values are valid for 7 days.  You can renew your offer at any time after the expiration date, but the value is subject to change.

Question 2

Could my appraised value change after 7 days?

Accepted Answer

Yes. Since we base your offer on factors such as current market prices, your car's condition, and mileage, as well as supply and demand, any future offer can change.

Question 3

Will my appraised value change if I trade in my car?

Accepted Answer

We provide a trade-in bonus if you choose to purchase a new or used vehicle from any DGDG location.  The amount of the trade-in bonus is relative to the value of your car.

Question 4

Will my appraised value change based on where I live?

Accepted Answer

No. Your value is based on the San Francisco Bay Area where DGDG is located, so where you live does not play a factor in DGDG's offer.

Question 5

Where can I apply my appraised value?

Accepted Answer

Your offer can be used at any one of DGDG's 13 Bay Area locations, plus our Inspection Center located in Sunnyvale, CA.

Question 6

How is my appraised value calculated?

Accepted Answer

We use our partnerships with leading industry resources for automotive data such as Kelley Blue Book and Experian AutoCheck to help us find the most value in your vehicle.

Question 7

Is my appraised value the same as KBB?

Accepted Answer

No. While we do use Kelley Blue Book values to calculate your offer, DGDG provides exclusive value for factors such as exceptional condition, low mileage, packages, and options, as well as a bonus for trading in your vehicle.

Question 8

Is my vehicle too old to be appraised?

Accepted Answer

(TBD)

Question 9

My vehicle is not paid off. Can I still trade it in?

Accepted Answer

Yes. We will work with your bank, credit union, or leasing company to pay off your vehicle and handle the title transfer.

Question 10

Can I get a appraised value on a salvage title vehicle?

Accepted Answer

No. We do not provide offers for salvage titles.